Free Engraving & Ring Resizing
We offer free engraving on most of our jewelry. If the option is not present on the product's page, you may Contact Us and include the name and/or date or message that you would like to be engraved. We can engrave up to a maximum of 20 alpha-numeric characters or dependent on the space that is available on the jewelry or charm that you purchased.
*Some eternity rings and pendant may not be suitable to be engraved.
We offer a one-time free resizing for your ring within the first year of your purchase. If more than one resize is needed or your request to resize has passed the first year since your purchase, a $45 fee applies. During the resize process, small amounts of metal will be added or removed to increase or decrease the ring size. As a result, your ring may be slightly thicker or thinner when completed. This is a minor difference, and may or may not be noticeable. Your resized ring will be inspected by our quality assurance inspector to ensure that our high standards are met and that your ring has been fitted to the size that you need.
Some rings may not be resized due to size restriction, falling outside of the recommended range, or due to the ring's design style. If your request to resize these types of rings was received within our 60-day return policy, you will not be charged if we need to re-make your jewelry. Outside our 60-day return policy, a fee may apply if your ring must be re-made. It is important to know that your new ring may not look ‘exactly’ like the original, as minor alterations may occur. Upon receipt and inspection of your ring, you will be notified prior to any work being done to discuss if any charges are applicable to replace your ring
Please Contact Us if you have any questions about this policy, your ring, or would like to take advantage of this service.